Publication Date
12-1-2025
Description
This study examines how the doctor–patient relationship is shaped by marketization, misinformation, and institutional constraints in Pakistan’s healthcare system. Drawing on 43 interviews, four focus groups, and ethnographic observation across public and private hospitals in Lahore, the research explores how expectations, emotional labor, and structural blame affect care delivery. Findings reveal that while public hospitals suffer from neglect and overcrowding, private hospitals often prioritize efficiency and image over patient well-being. The study contributes to literature on relational trust and emotional labor in healthcare, calling for transparent policy reforms and stronger institutional accountability to restore dignity and compassion in care.
Type
Report