Responsibility Toward Others is Vital in Public and Non- Profit Organizations: Can We Recruit, Hire, and Cultivate It?
Contribution to Book
Research Handbook on Motivation in Public Administration
Edmund C. Stazyk and Randall S. Davis
Edward Elgar Publishing
College of Management
Over the past 40 years, public management scholars have almost exclusively focused on the need for a public service motivation (PSM) as a stimulant of responsibility toward others. However, it is now clear that scholars have uncovered a crowded landscape of "other regarding" concepts that could change how we think about motivation toward others in the delivery of vital public and non-profit services. This landscape includes concepts drawn from community psychology and organizational behavior such as altruism, prosocial motivation, and a sense of community responsibility. Evolving research is showing that these variables have unique utility in public and non-profit settings. Some of the findings involving these additional concepts highlight that PSM may be an important factor in a hiring process, but other constructs may be more theoretically appropriate and useful once one is in a job. Other results show that PSM is uniquely important regardless of the presence of additional constructs within public service settings. Given the continued vigor by which scholars focus attention on PSM, and fervent views of its legitimacy as one of the most prominent concepts in public management, it is important to study and evaluate PSM within the milieu of a broader conceptual and theoretical landscape across related disciplines (i.e., primarily management and the social sciences). This chapter will help us understand the similarities and differences between concepts in a crowded landscape, and will propose ways in which these concepts can help us understand how to hire, train, and cultivate cultures of responsibility toward others. -- publisher
Boyd, Neil and Nowell, Branda, "Responsibility Toward Others is Vital in Public and Non- Profit Organizations: Can We Recruit, Hire, and Cultivate It?" (2022). Faculty Contributions to Books. 285.