Human Resource Performance Metrics: Methods & Processes That Demonstrate You Care
Publication Date
Summer 6-1-2013
Description
Purpose – The purpose of the present analysis is to show that HR systems are not always designed in ways that consider the well-being of employees. In particular, performance metric methods seem to be designed with organizational goals in mind while focusing less on what employees need and desire. Design/methodology/approach – A literature review and multiple case-study method was utilized. Findings – The analysis showed that performance metrics should be revaluated by executives and HR professionals if they seek to develop socially responsible organizational cultures which care about the well-being of employees. Originality/value – The paper exposes the fact that performance appraisal techniques can be rooted in methodologies that ignore or deemphasize the value of employee well-being. The analysis provides a context in which all HR practices can be questioned in relation to meeting the standards of a social justice agenda in the area of corporate social responsibility.
Journal
Cross Cultural Management: An International Journal
Volume
20
Issue
2
First Page
251
Last Page
273
Link to Published Version
http://atypon-test.emeraldinsight.com/doi/abs/10.1108/13527601311313508?journalCode=ccm
Recommended Citation
Boyd, N. & Gessner, B. (2013). Human Resource Performance Metrics: Methods & Processes That Demonstrate You Care. Cross Cultural Management: An International Journal, 20(2), 251-273.